The Argus Community ACCESS Program is among the largest and longest New York State Department of Health (NYSDOH) approved Care Management providers serving the Bronx, Manhattan, Queens and Brooklyn. For over 30 years, the ACCESS program at Argus has been recognized as experts in case and care management by peers, participants, and the NYS DOH. Our caring staff is available 24 hours a day to assist participants in remaining healthy, independent and connected to quality social, community & medical services. Care Managers assist with a range of services, including connecting participants with the best medical or behavioral health-related care, wellness, prevention and health promotion, housing assistance, legal/court problems, family and childcare barriers, recreation & socialization, social service benefits (HASA, HRA, SSI), and any barriers that prevent the participant (patient/client) from being healthy & independent.

The ACCESS network provides services to those challenged and affected by HIV/AIDS, substance abuse & mental health problems, as well as other chronic & persistent illnesses.

Argus Community is also a NYS Health Home provider/owner affiliated with the Community Care Management Partners, LLC Health Home (CCMP*), as well as other Health Homes including: New York City Health and Hospitals Corporation (HHC); Skyward, and; New York and Presbyterian Hospital (NYP).


A Health Home is a care management service model whereby all of an individual’s caregivers communicate with one another so that all of a patient’s needs are addressed in a comprehensive manner. This is done primarily through a “care manager” who oversees and provides access to all of the services an individual may need in an effort to assure that they receive everything necessary to stay healthy, out of the emergency room and out of the hospital. Health records are shared among providers so that services are not duplicated or neglected. Health Home services are provided through a network of organizations – providers, health plans and community-based organizations. When all the services are considered collectively they become a virtual “Health Home.”

The ACCESS network provides services to those challenged and affected by chronic & persistent medical illnesses, HIV/AIDS, and substance abuse & mental health problems. Whether an escort to make sure participants get to care, home visits to outreach and case-find, or strong advocacy for entitlements and care, ACCESS has the large and energetic staff to get it done!


Our Care Management and Health Home services are available to adults (and impacted collateral members), adolescents and children (and their families) with MEDICAID who may be struggling with or managing and making decisions regarding the following health conditions:  HIV/AIDS; Diabetes; Asthma; High Blood Pressure; Weight; Substance abuse (including smoking addiction); Mental Health/other behavioral Issues or; any severe and chronic illness. 

If you think you are eligible, know someone who is eligible, or are not sure, speak to our intake and assessment staff (noted below) as soon as possible.


Besides our office location noted below, we have community-based offices and can conduct an eligibility screening or Intake anywhere in NYC, at your doctor’s office, at a shelter, or in your home.


If you are told that you can join a health home or feel you are eligible, make an appointment to meet with a care management staff.   In some cases, it is possible that the care manager will decide you are doing well and do not need this special help (therefore referring you elsewhere). Or you may decide it is not helpful to you.  Importantly, you will not lose any Medicaid benefits or services if you do not join.  If you do join, you will work with a dedicated care manager and team to meet your health, safety and social needs.

FOR IMMEDIATE APPOINTMENT or INTAKE (at home, shelter, PCP or our office):

  • Call 718-401-5734 to schedule an appointment
  • Walk-in between the hours of 9 and 4pm
  • For an immediate intake appointment, please click on the Link. Your email address will be sent to out intake coordinator who will contact you within one business day.  Please provide with your name and a phone number where we may reach you.

NOTE: For any barriers to this process, intake concerns or delays, contact Romy Martin, the HH Director at or call 718-742-5687.

*CCMP, LLC is a Health Home partnership between Argus Community, Community Healthcare Network, Bright Point Health, iHealth (a consortium of former COBRA care management providers), the Institute for Family Health, Mount Sinai, Urban Health Plan, and Visiting Nurse Services of New York (VNSNY).  Each provider is an independent provider of case and care management.

Eligibility Requirements

The ACCESS program provides two tracks of care management (popularly/formerly known case management): The Children’s Track serves children between the ages of 5 and 21. The Adult Track serves individuals who 18 years of age and up.

ALL Potential members must meet both eligibility and appropriateness requirements including:

  • Be Medicaid active or Medicaid eligible
  • Have “qualifying” health related conditions at least two chronic conditions or a single qualifying condition of HIV/AIDS or Serious Mental Illness (SMI)
  • Have an appropriate Health Home need (that is, significant behavioral, medical or social risk factors); these are usually Social Determinants of Health (SDoH) barriers to care.


To make an immediate referral call 718-401-5734 or click here


Walk-in From 9:00 am – 4:00 pm

760 East 160th Street
Bronx, NY 10456

Services Include

  • Personal and private full-time Care Manager assigned
  • Immediate and comprehensive medical care/pediatric
  • Substance abuse (Detox, Outpatient, Residential)
  • Mental health care • Housing and benefits assistance
  • Help with transition from corrections, hospitals, and other facilities
  • Escort/travel assistance to all medical appointments
  • Food, nutrition and help staying healthy
  • Educational support
  • 24 hour access for registered members

Argus Community ensures ACCESS program clients have continuous access to high quality supportive services that are integrated into comprehensive, person-centered and recovery-focused provision of care.


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